BILLING QUESTIONS

For questions about your medical bill, insurance claim, or payment balance, please call our office at 847-741-0026.

Our billing staff can assist with:

• Insurance questions
• Claim status
• Balance explanations
• Payment arrangements

Whenever possible, we perform laboratory testing in our office if your insurance allows in-house lab services.

If your insurance requires outside laboratory services, you may be directed to an approved laboratory facility for bloodwork or diagnostic testing.

Please note that laboratory services performed outside our office may result in a separate bill from the laboratory provider.

Yes. If you are unable to pay your balance in full, we are happy to work with you to establish a payment plan.

Please speak with a member of our office staff to discuss available options. Our goal is to make your healthcare affordable and accessible.

If your balance is not paid within a reasonable timeframe and no payment arrangements have been made, your account may be referred to a collection specialist.

We encourage patients to contact our office as soon as possible if financial concerns arise so we can work together on a solution.