FAQ's

This is a current list of our most Frequently Asked Questions. If you don't see what you looking for please feel free to give us a call at 847-741-0026 or email us at info@susarlapc.com

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Please call 847-741-0026 to schedule your appointment. We offer same day appointments for those patients who need to be seen quickly.
You can call the pharmacy and request an electronic refill. You can also call our office at 847 741 0026 or 847 289 8555 to request refills. Refill requests can also be made with our online patient portal.

Your co-pay and balance is due at the time of the visit. An insurance card should be presented to the front desk at each visit. If you are unable to pay your balance, we are happy to work on a payment plan for you. See the Billing Questions page for more information.

Please arrive 15 minutes prior to your scheduled appointment. You should be seen within one hour of your scheduled appointment. We will try and see you in a quick and efficient manner.